For business owners who want their clients coming back and bringing friends...
Community & Client experience Consulting
*You, that's you!
Retention is the secret sauce of a business that consistently and sustainably grows. And a memorable customer experience is how you're going to keep those retention rates up, up, up.
Imagine, a world where you're not looking for new clients because you're getting raving reviews, repeat buyers and referrals upon referrals.
That's what your business' new first class client experience will do for you.
Creating loyal communities, increasing revenue, and making your clients happy (‘cos we love happy clients, right?)
CHECK OUT THE SERVICES
I’m talking about some you-focused, "OH SNAP I never even thought of that", strategy tailored specifically to business owners like YOU.
Ya know, the ones who get an adrenaline rush from making their clients smile, getting good reviews, and welcome the idea of referrals being their main source of leads.
Or the ones who know that higher revenue months means getting to invest in that mastermind you've been dreaming of, and hiring people to handle the 'bleh' parts of business so you can hit up a happy hour week instead.
And the ones who know their offers have the power to make magic happen.
With Perfect Your CX, you’ll get the client experience strategies used by some of the world's largest companies edited to fit your business. Because your business is just as important than Google, and I need you know that.
To be clear, this isn’t the one-size-fits-all , basic consulting you might find elsewhere...
*basic is reserved for sweater weather
Basic is reserved for sweater weather
WAYS to WORK TOGETHER
The offer, where we create the perfect client experience aligned with your offers and personal goals.
YOUR PERFECT
CLIENT EXPERIENCE
For the business owners ready to either launch a new community or revamp their existing ones to match their brand's maturity.
Community architect
The 1:1 sessions where we breakdown and handle your most pressing client experience or community concern that's causing that never ending to-do list.
ThE ESSentials SESSION
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BOOK YOUR SPOT
Too forward?
You got me. (I was never good at playing it cool)
What I am good at is turning customers into raving fans so businesses naturally make more $$$ because they know you've got what they need.
With over 10 years in the game and clients who say things like "I learned more in one session with her than I have in months with other people I have hired to help me".
I’ve become known for creating client experience and community strategies that make everything in your business just *click.
Wanna
Let's skip the small talk ...
unless you're bringing coffee
I'm Natalie,
your client experience & community BFF
