You want to create more impact for new and current clients so you can:
- Grow into the widely recognized go-to that you are meant to be
- Take the time AWAY from your business to travel, be with loved ones, and just chill
- Build ACTUAL sustainable wealth (not just some profit here and there)
But
You don’t have an endless amount of time, a huge staff, or the brainpower to continue making a million decisions every day or to keep ignoring the essential parts of your life…like eating, being active...sleeping, (we want naps!) You can’t continue doing things the way you have been because you’ll either burn out or stay exactly where you are.
And
You know you will only get so far with DIY templates or working with coaches that just tell you what they did. You're ready for something custom, so you can increase your revenue and your client impact!
Community and Client Experience is now in session
you, me, and your thriving business
Customized Packages: Using the services and focus areas below as a starting point, you'll get the exact plan that YOU need, not the other way around
Personalized Support: Hands-on, actionable steps and insights you can use forever
Expert Guidance: Tailored strategies that fit your unique business needs.
At Perfect Your CX, you get recieve blend expertise in customer success, client experience, and community building to help you achieve sustainable, impactful growth.
Our focus is on empowering entrepreneurs to create lasting client relationships and scale their businesses with ease (and some fun).
Your Expert Partner in Crafting Customer Success, Client Experience, and Community Magic
Investments begin at $1600 per month with a 6-month minimum
Engagement strategies designed to keep clients active and coming back
Automated workflows to save time and reduce repetitive tasks.
Tailored Client Success Plans and updated CRM to manage your customer journey.
Transform your client experience with our CX Strategy Implementation program. We’ll help you build a self-sustaining, engaged post-sale workflow while increasing client retention and boosting referrals. Perfect for businesses looking to scale without losing their personal touch.
What packages can include:
Your Perfect Client Experience
If you're ready to provide a white glove client experience to your customers ...
We’ll set up everything you need to enhance client relationships, build loyalty, and create a sustainable system for growth. You’ll have the tools to not only retain clients but keep them engaged, satisfied, and referring others—effortlessly.
Investments begin at $3200 total
A Sustainable Blueprint: We’ll provide you with a long-term roadmap for nurturing and growing your community, including scalable processes and engagement strategies that adapt as your business evolves.
Execute the Build: From onboarding flows to engagement tactics, we’ll design and implement every element of your community structure. This ensures a seamless experience that keeps your members invested.
Develop a Strategic Vision: We’ll create a clear, customized strategy that aligns your community with your business goals, ensuring it becomes a key pillar of your growth.
Build a thriving, engaged community that grows with your business. Community Architect is a premium 1:1 service designed to strategically craft, launch, and sustain your ideal community, ensuring deep connection and long-term engagement with your audience. In this comprehensive offering, we’ll work closely to:
Community Architect
When you're ready to launch or update your business' community ...
With Community Architect, you’ll gain more than just a community setup—you’ll get a full, strategic blueprint that guides you from launch through sustainable growth, empowering you to foster an engaged, loyal community that supports your business for the long haul.
$575 per session
customized blueprint outlining actionable steps
a 30-minute follow-up session to review progress,
60-minute strategy session to analyze your needs
The CX Essentials session is a flexible, personalized 1:1 service designed to tackle your most pressing client retention challenges. Whether you want to dive into one of our core focus areas—such as customer journey refinement or automations—or bring a different concern to the table, this session offers tailored solutions.
The Essentials Sessions
When you need guidance in a specific area...
This session is perfect for any business owner who wants to develop sustainable client relationships while confidently scaling their business. Whether you’re just starting or already have a thriving business, the CX Essentials session offers personalized guidance to take your retention strategies to the next level.
Design seamless client experiences from onboarding to long-term engagement, fostering loyalty at every step.
Create structured feedback loops that capture client insights and improve your offerings.
Feedback Systems
Enhance your membership programs to maximize value, engagement, and member retention.
Membership Optimization
Strategize, build, and grow a connected community that drives loyalty and long-term engagement.
Community Launching & Building
Assess client satisfaction and engagement to proactively address needs and maintain strong relationships.
Client Health
Identify and categorize your clients to tailor experiences, ensuring more personalized engagement and better retention.
Customer Segmentation
Customer Journey
All the specific ways to customize your package and get tailored help!
Focus Areas
Implement automated systems that save time, reduce manual work, and create consistent customer experiences.
Automations
Track and analyze key data to make informed decisions that drive business growth.
Data & Metrics
Develop clear processes and recruit the right talent to streamline operations and scale effectively.
Hiring, Support, & SOPs
ThrivePoint Programs
Dina Finta
"There were many AHA's in my tie with Natalie! Several concept offerings came to life like: office hours offering, super VIP's to create a next level experience, invitation only groups. She also talked aobut post sale life aspects to drill down on like customer segmentation & creating client health dashboards. We also discussed what an addtional program offering for alumni might include."
Visionary Vocalist
Kimberly Hawkey
"I finally feel confident in the platform I've chosen to host my community and the amount of direct involvement I'll have after the initial creation. Rather than copying someone else's model, I feel much more aligned with my OWN client experience, community tiers and business goals. I have a strategy and a starting point at last, which is very exciting!"
Look What They Said
5
Natalie is clearly a pro with endless ideas and a honed perspective
I did not want the session to end!
Step 3: Execution
We get to work, implementing the plan with precision and attention to detail.
Step 2: Planning
Next, we develop your custom plan that outlines the best approach to achieving your goals.
Step 1: Discovery
It starts by getting to know your business, your challenges, your goals, and YOU.
The Process
I already know we're. a match made in happy hour, but you should know that too!
Let's chat about your next step
What are you waiting for ...
BOOK A FREE CALL